Terms & Conditions
Zestily is owned and operated by Sanders Publishing and is a Kentucky domiciled business.
Payment
By selecting a product, you agree to pay Sanders Publishing the payment indicated (additional payment terms may be included in other communications). We accept Paypal as our payment processor. Sanders Publishing (SandPub) will show as payment on your credit card.
Shipping
Shipping is calculated on checkout and shipped via UPS the Buyer's chosen method (standard economy or priority mail). All orders are shipped within 3-business days. Tracking is provided and can be found under "your account" information. Shipping can be delayed during peak seasons. If you have any questions about shipping contact us.
Downloadable Items
Items that are downloadable can be accessed after confirmed payment. Please contact us if there is an issue. Downloaded items are free to use personally and commercially. Some may come with a license key.
Returns
Downloaded items are not returnable. For other items, returns are accepted within 30 days. The item can be returned for any reason but must be in an unopened and unused package as when received. Damaged items may or may not be returned at our discretion. We may ask for pictures confirming the damage. All damaged items receive a replacement when warranted.
Lost In The Mail
We do not replace or refund items that are reported as lost in the mail. We provide a tracking number so we will know where and when it was delivered.
Taxes
We charge Kentucky sales tax at 6% for those Buyers who have a residence in Kentucky.
Additional terms and conditions can be found on our website.